Security & data isolation

Your data is walled off from every other customer.

Apexor is multi-tenant by design. Each organization’s records are isolated at two independent layers — scoped in the application and enforced again in the database — so one customer can never see another’s data.

How isolation works

Company Ausers & teamsigns inCompany Busers & teamsigns inCompany Cusers & teamsigns inApexor PlatformEvery query is scopedto your organization IDrole & permission checksscopedDatabaseRow-Level Security ONCompany A dataleads · appts · messages · files🔒Company B dataleads · appts · messages · files🔒Company C dataleads · appts · messages · files🔒partitions cannot read each other

Two independent walls: the application scopes every request to your organization, and the database enforces the same boundary with row-level security.

Isolation, step by step

Step 1

You sign in

Each user authenticates and is bound to exactly one organization and role. The session carries that identity on every request.

Step 2

The app scopes every query

Our data layer automatically injects your organization's ID into every read and write. Application code cannot ask for another company's records.

Step 3

The database enforces it again

Row-Level Security in the database is a second, independent wall: even a flawed query cannot return another tenant's rows. Isolation is enforced where the data lives, not just in the app.

Step 4

Your data stays yours

Every table carries an organization ID, so leads, appointments, messages, and files are partitioned per customer. One tenant can never read or write another's data.

More safeguards

Encrypted in transit

All traffic is served over TLS (HTTPS); data is encrypted at rest where our infrastructure provides it.

Least-privilege access

Staff access is role-based and limited to what's needed to run and support the Services.

Secrets isolation

Credentials and provider keys are stored as managed secrets, separated from code and per environment.

Backups & monitoring

We keep routine backups and monitor the platform. You should also export and keep your own backups regularly.

Read how this fits our data commitments in the Data Processing Agreement and Privacy Policy.

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